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Disaster CalFresh Outreach Materials


There has been a presidential disaster declaration in a number of counties across the state of California. The California Department of Education (CDE) is assisting the California Department of Social Services, (CDSS) to share information about Disaster CalFresh food benefit services. Currently, families in Butte, Napa, Lake, Monterey, San Mateo, Santa Clara, Santa Cruz, Solano, Sonoma, and Yolo counties are eligible for Disaster CalFresh benefits.

Application Process

Group 1

Eligible Counties: Lake, Monterey, San Mateo, Santa Cruz, Solano, and Yolo

The application process for Disaster CalFresh benefits is a two-phase process. First, families in eligible counties must pre-register for Disaster CalFresh benefits by calling or texting 1-916-237-1909 between Wednesday, October 7 and Tuesday, October 13. Those families that have pre-registered will be contacted by their local counties to complete the application and interview process between Wednesday, October 14 and Thursday, October 22. Please find this information in an easy to use (and share) Disaster CalFresh 1,2,3 flowchart External link opens in new window or tab. (PDF); a similar flowchart will be available in Spanish soon on the CDSS Disaster CalFresh Outreach Materials web page External link opens in new window or tab..

Group 2

Eligible Counties: Butte, Napa, and Sonoma

The application process for Disaster CalFresh benefits is a two-phase process. First, families in Butte, Napa, and Sonoma counties must pre-register for Disaster CalFresh benefits by calling or texting 1-916-237-1909 between Wednesday, October 21 and Tuesday, October 27. Those families that have pre-registered will be contacted by their local counties to complete the application and interview process between Wednesday, October 28 and Friday, October 30 or between Monday, November 2 and Thursday, November 5. Please find this information in an easy to use (and share) Disaster CalFresh 1,2,3 flowchart (Butte, Napa, and Sonoma Counties) External link opens in new window or tab. (PDF); a similar flowchart will be available in Spanish soon on the CDSS Disaster CalFresh Outreach Materials web page External link opens in new window or tab..

Group 3

Eligible Counties: Santa Clara

The application process for Disaster CalFresh benefits is a two-phase process. First, families in Santa Clara county must pre-register for Disaster CalFresh benefits by calling or texting 1-916-848-6424 between Monday, October 26 and Friday, October 30. Those families that have pre-registered will be contacted by the county to complete the application and interview process between Monday, November 2 and Friday, November 6 or Monday, November 9 and Tuesday, November 10. Please find this information in an easy to use (and share) Disaster CalFresh 1,2,3 flowchart (Santa Clara County) External link opens in new window or tab. (PDF); a similar flowchart will be available in Spanish soon on the CDSS Disaster CalFresh Outreach Materials web page External link opens in new window or tab..

Resources

To assist with community outreach, the CDSS has announced the availability of new Disaster CalFresh outreach materials. These materials are available on the CDSS Disaster CalFresh Outreach Materials web page External link opens in new window or tab. and will be updated routinely. Materials include: Applying for Disaster CalFresh 1,2,3 Visual Tool, flow charts, informational flyers, frequently asked questions, social media samples, and more.

The CDE requests that program operators share these resources with families to ensure that they can access these Disaster CalFresh benefits.

Contact Information

Please send any questions related to outreach materials to CalFreshAccess@dss.ca.gov.

Families with general questions about CalFresh can contact the CDSS CalFresh Benefits Help Line at 1-877-847-3663 or send an email to CalFreshPolicy@dss.ca.gov.

Questions:   Nutrition Services Division | 800-952-5609
Last Reviewed: Friday, October 23, 2020
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