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Parental Rights

Care About Quality was published by the California Department of Education in 2000.

As a parent you have the right to ensure your child's well-being while she is in the care of a provider. If you have concerns about the care your child is receiving, trust your instincts. Contact Community Care Licensing and your local resource and referral agency for help and support. Again, if you suspect abuse or neglect, remove your child from the caregiving situation immediately. The information specialist at 1-800-KIDS-793 can provide you with telephone numbers of your local agencies if you are unable to find them.

You have the right to check the licensing reports of visits and substantiated complaints of a licensed family child care home or center. Copies of the licensing reports must be kept on-site at family child care homes and centers. If they are not available on-site, call the California Department of Social Services, Community Care Licensing (CDSS/CCL), at 916-229-4500 for any inquiries.

You also have the right to report any complaints anonymously about the health and safety of children to CDSS/CCL. In most cases, a visit to the site will take place within 10 days of receiving the complaint. Parents also need to be aware that child care providers are required to report any suspected child abuse or neglect.

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Care About Quality Table of Contents

Questions:   Early Education and Support Division | 916-322-6233
Last Reviewed: Tuesday, November 24, 2015
Recently Posted in Child Development
  • AAV of Exhibits 3.18 and 3.26 (added 17-Oct-2016)
    Accessible alternative version (AAV) of Exhibits 3.18 and 3.26 in the evaluation report of the RTT-ELC QRIS.
  • SAC Meeting Dates and Locations (updated 11-Oct-2016)
    Proposed dates and locations of future meetings for the State Advisory Council on Early Learning and Care (SAC).
  • Minimum Wage Increase Task Force Meeting Agenda (added 11-Oct-2016)
    Agenda for the October 24, 2016 meeting arranged by the State Advisory Council regarding the Minimum Wage Increase.
  • Management Bulletin 16-16 (added 11-Oct-2016)
    Management Bulletins issued by the Early Education and Support Division to clarify regulations and statutes.
  • Management Bulletin 16-11 (added 05-Oct-2016)
    Management Bulletin 16-11 is in regard to a Standard Reimbursement Rate Increase for Fiscal Year 2016-17.

  • Management Bulletin 16-10 (added 05-Oct-2016)
    Management Bulletins issued by the Early Education and Support Division to clarify regulations and statutes.
  • RTT-ELC Evaluation Brief (PDF) (added 20-Sep-2016)
    Brief summary of the evaluation report for the Race to the Top-Early Learning Challenge (RTT-ELC) Quality Rating and Improvement System (QRIS).
  • Management Bulletin 16-12 (added 16-Sep-2016)
    This page contains information on Management Bulletin 16-12.
  • LPC County Priorities (XLS) (added 09-Sep-2016)
    LPC County Priorities for CCTR and CSPP contract types for child development programs.
  • Child Counts by Setting for October 2015 and A (XLS) (added 07-Sep-2016)
    This report contains information on the average number of children served in October 2015 and April 2016 by setting and age.