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Parental Rights

Care About Quality was published by the California Department of Education in 2000.

As a parent you have the right to ensure your child's well-being while she is in the care of a provider. If you have concerns about the care your child is receiving, trust your instincts. Contact Community Care Licensing and your local resource and referral agency for help and support. Again, if you suspect abuse or neglect, remove your child from the caregiving situation immediately. The information specialist at 1-800-KIDS-793 can provide you with telephone numbers of your local agencies if you are unable to find them.

You have the right to check the licensing reports of visits and substantiated complaints of a licensed family child care home or center. Copies of the licensing reports must be kept on-site at family child care homes and centers. If they are not available on-site, call the California Department of Social Services, Community Care Licensing (CDSS/CCL), at 916-229-4500 for any inquiries.

You also have the right to report any complaints anonymously about the health and safety of children to CDSS/CCL. In most cases, a visit to the site will take place within 10 days of receiving the complaint. Parents also need to be aware that child care providers are required to report any suspected child abuse or neglect.

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Care About Quality Table of Contents

Questions:   Early Education and Support Division | 916-322-6233
Last Reviewed: Tuesday, November 24, 2015
Recently Posted in Child Development
  • Management Bulletin 16-09 (added 24-Aug-2016)
    Management Bulletin (MB) 16-09 revises Regional Market Rates for subsidized child care, and supersedes MB 15-07.
  • Management Bulletin 16-14 (added 24-Aug-2016)
    Management Bulletin 16-14 provides information on Single Parent Self-Certification-Documentation of the presence or absence of a parent.
  • July 2016 Meeting Materials (added 03-Aug-2016)
    This page contains supplemental materials that were presented at the July 2016 State Advisory Council Meeting.
  • CCFRF 2015-16 Annual Report (DOC) (added 27-Jul-2016)
    This is a detailed report from the Child Care Facilities Revolving Loan program that is submitted to various Governmental Agencies per Ed Code Section 8278.3.
  • Administrative Errors 2014-15 (PDF) (added 14-Jul-2016)
    Annual Report to the Governor and the Legislature Regarding Administrative Errors in Alternative Payment and CalWORKs Child Care Programs for Fiscal Year 2014-15.

  • July 2016 SAC Meeting Agenda (added 14-Jul-2016)
    Agenda for the July 2016 meeting of the California State Advisory Council on Early Learning and Care (SAC).
  • CCDF State Plan 2016-18 Preprint (DOC) (added 08-Jul-2016)
    Child Care and Development Fund State Plan preprint for Fiscal Years 2016-18 with finalized responses submitted to the Administration of Children and Families on May 24, 2016.