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Forgot CARS Password Process

This page contains the process to follow if a user has forgotten their CARS password.

First, make sure that your user name is correct. If the user name is incorrect, the system will give an “Invalid logon” message in red lettering. To reset your password:

If everything was done correctly, the system will indicate in black lettering that your password is successful.

Important Note: CAS is a separate system from CARS. There is not a link from CAS to CARS. Once a password reset is complete the user will need to exit CAS and go to the CARS logon site.

Questions:   ConApp Support Desk | conappsupport@cde.ca.gov | 916-319-0297
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