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Using the Add New User Screen


Overview

At the bottom of the Users screen, there is a “Register New User” button. Super users can use this function to request a new user. When all required information is entered, a request for the new user is sent to the Child Development Management Information System (CDMIS) Office for approval. CDMIS Office staff typically respond to user activation requests within 24 hours.

Important Reminders

  • Do not click the "Back" button on your browser - this may result in errors or duplicates. Use the navigation buttons and links on the screen.
  • Always click the "Save" button when you enter information on the screen.

Required Information

Required information is marked with an asterisk ("*"). For every user, agencies must enter the following information:

  • First name

  • Last name

  • Phone number with area code

  • E-mail address (ensure that users’ email addresses are entered correctly; incorrect email address entries will result in users not receiving notifications from the CDMIS)

  • User access level (i.e., super user or regular user)

    • Super users do not need a sub-agency assignment

    • Agencies must select a sub-agency assignment for new users if all of the following apply:

      • An agency has created sub-agencies for reporting (the sub-agency selection option is not displayed for agencies that have not created sub-agencies), and

      • The new user is a regular user (not a super user), and

      • The new user will submit the CDD-801A; sub-agency assignments are not used for the CDD-801B.

Reminder: Sub-agency assignments are only used for CDD-801A reporting, not CDD-801B reporting. The sub-agency selection option is not displayed for agencies that have not created sub-agencies.

Step-by-Step Instructions

  1. Enter the required information (indicated with an *) about the new user

  2. Click the "Save" button

    Result: The Add New User screen is displayed; error messages are displayed at the top of the screen in red text.

  3. Read all error messages that appear at the top of the screen; correct all error messages by adding or changing information

  4. Click the "Save" button

  5. Repeat Steps 3 – 5 until all error messages are resolved

  6. Click the "Return to Previous Page" button

    Result: The Users screen is displayed.

What Happens Next?

After all required information about the new user is entered and the "Save" button is clicked, the following happens:

  1. The CDMIS Office reviews and approves the new user request within 24 hours.

  2. The new user receives an email from the CDMIS Office. This email includes the name and phone number of the person who requested the new user.

  3. The new user contacts the person listed in the email notification and requests his or her new user name and initial password.

  4. The new user logs on to the CDMIS website. The first time a new user logs on to the CDMIS website, the user is required to change their initial password.

About Users and Sub-Agency Reporting

Sub-agencies

Reporting by sub-agency is available for the CDD-801A; agencies cannot report by sub-agency for the CDD-801B.

Reporting by sub-agency is optional; agencies are not required to report by sub-agency.

Super Users and Regular Users

A super user has access to the CDD-801A for all sub-agencies. A regular user must be assigned to one sub-agency if he or she is to enter the CDD-801A.

A regular user can be assigned to only one sub-agency (or no sub-agency if the user will not enter any the CDD-801A).

A regular user cannot change his or her own sub-agency assignment. Only a super user can change a sub-agency assignment.

How to Exit the Add New User Screen

  • Click the "Return to Previous Page" button at the bottom of the screen, or
  • Click the "Main Menu" link that appears just above the page name, or
  • Click the "Log Out" link that appears just above the page name.


Return to CDMIS User Manual: Chapter 2

Questions:   CDMIS Office | CDMIS@cde.ca.gov
Last Reviewed: Wednesday, October 22, 2025
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