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Parental Rights

Care About Quality was published by the California Department of Education in 2000.

As a parent you have the right to ensure your child's well-being while she is in the care of a provider. If you have concerns about the care your child is receiving, trust your instincts. Contact Community Care Licensing and your local resource and referral agency for help and support. Again, if you suspect abuse or neglect, remove your child from the caregiving situation immediately. The information specialist at 1-800-KIDS-793 can provide you with telephone numbers of your local agencies if you are unable to find them.

You have the right to check the licensing reports of visits and substantiated complaints of a licensed family child care home or center. Copies of the licensing reports must be kept on-site at family child care homes and centers. If they are not available on-site, call the California Department of Social Services, Community Care Licensing (CDSS/CCL), at 916-229-4500 for any inquiries.

You also have the right to report any complaints anonymously about the health and safety of children to CDSS/CCL. In most cases, a visit to the site will take place within 10 days of receiving the complaint. Parents also need to be aware that child care providers are required to report any suspected child abuse or neglect.

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Care About Quality Table of Contents

Questions:   Early Education Division | 916-322-6233
Last Reviewed: Thursday, December 12, 2024
Recently Posted in Early Education
  • Continued Funding Application FAQs (added 13-Aug-2025)
    Answers to Frequently Asked Questions (FAQs) relating to the Continued Funding Application (CFA).
  • Data Reporting - Child Gender (added 07-Aug-2025)
    The Child Gender information field indicates whether the child receiving subsidized child care services through an agency’s contract with the Early Education Division (EED) is female, male, and non-binary.
  • Head-of-Household Zip Code (added 06-Aug-2025)
    The HoH Zip Code information field indicates the zip code of the residence of the HoH for the family receiving subsidized childcare services through an agency’s contract with the EED.
  • Is this Provider License-Exempt? (added 06-Aug-2025)
    The ‘Is this Provider License-Exempt?’ field indicates whether the provider is license-exempt or if they hold an active license number.
  • Is Child Receiving Extended Learning and Care? (added 05-Aug-2025)
    The “Is Child Receiving Extended Learning and Care?” field applies to children in Transitional Kindergarten (TK) or Kindergarten (K) who also attend part-day California State Preschool Program (CSPP) during non-instructional hours.

  • Child’s Eligibility (added 05-Aug-2025)
    801A data field “Child’s Eligibility” indicates the criteria in which a child is eligible for California State Preschool Program (CSPP) services, as specified in California Education Code (EC) Section 8208(d)(4).
  • Is Child Enrolled in a CDSS Program? (added 05-Aug-2025)
    The “Is Child Enrolled in a California Department of Social Services (CDSS) Program?” field shows if a child is also in a CDSS program while enrolled in California State Preschool Program (CSPP) with the California Department of Education (CDE).
  • Is Child Enrolled in a Head Start Program? (added 05-Aug-2025)
    The ‘Is Child Enrolled in a Head Start Program?’ field indicates whether the child is also enrolled in a Head Start program, in addition to being enrolled in California State Preschool Program (CSPP) with the California Department of Education (CDE).
  • Provider Address 1 (added 05-Aug-2025)
    New 801A data field “Provider Address 1” indicates the address where the provider offers California State Preschool Program (CSPP) services.
  • Provider Address 2 (added 05-Aug-2025)
    801A data field “Provider Address 2” indicates the secondary components of the address where the provider offers California State Preschool Program (CSPP) services.