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Quality Assurance Process

Resources to improve educational outcomes for students with disabilities while ensuring compliance with state and federal laws and regulations.

Compliance and Improvement Monitoring Process
At the core of the monitoring framework is the Compliance and Improvement Monitoring (CIM) process. The CIM is a series of activities aimed to assist local educational agencies in identifying their issues and developing an integrated plan to address them.

California Annual Performance Reports
Describes the State's progress or slippage in meeting the measurable and rigorous targets established in the State Performance Plan (SPP); and any revisions to the State's targets, improvement activities or resources in the SPP and justifications for the revisions.

California State Performance Plan (SPP)

SPP - 2011 (DOC; 2MB; Posted 02-Jan-2013)
Seven year plan for special education required by IDEA 04

SPP - 2010 (DOC; 2MB; Revised 07-May-2012) Revisions to Indicator 4 (Suspension and Expulsion), Indicator 9 (Disproportionality Overall), and Indicator 10 (Disproportionality by Disability)

SPP - 2009 (DOC; Posted 21-Oct-2009) Revisions to Indicator #7 (Preschool Assessment)

SPP - 2008 (DOC; Posted 01-Feb 2008)
Revisions to Indicator #7 (Preschool Assessment) and Indicator #14 (Post School Outcomes)

SPP - 2007 (DOC; Revised 01-Feb-2007)
Six year plan for special education required by IDEA 04

Focused Monitoring Technical Assistance Consultant Assignments by Region (Updated 21-Apr-2022)
Special Education Division consultant assignments by County

Disproportionality in California Public Schools (Updated 22-Jul-2021)
Impacts on Special Education including information and resources on disproportionate representation by race and ethnicity of students receiving special education services.

Complaint Support Unit

Provides technical assistance information and resources for parents, school districts, advocates, agencies and others of procedural safeguards regarding students between ages 3 and 21 with disabilities and their educational rights.

  • Toll-free Help Line: 800-926-0648; Weekdays, 9:00 a.m. to 4:00 p.m.
  • Videophone Line: 916-374-7182 (deaf/hard of hearing); Weekdays, 9:00 a.m. to 4:00 p.m.
  • Email:
  • FAX: 916-327-3704

Rights of Parents and Children

Special Education Rights of Parents and Children Under the Individuals with Disabilities Education Act, Part B - Notice of Procedural Safeguards (English)
This document complies with the final federal regulations, effective October 13, 2006, implementing the Individuals with Disabilities Education Act, as amended in 2004.

Available Translations of the Notice of Procedural Safeguards

Parents' Rights (Updated 30-Aug-2021)
A brief summary of Procedural Safeguards for students with disabilities receiving special education services.

Procedural Safeguards Resources

California Parent Organizations (Revised 20-Sep-2019)
List of California agencies providing resources for families of children with disabilities.

Complaint Filing, Investigation and Resolution

Complaint Process (Updated 02-Dec-2020)
The special education complaint process with federal and state law resource links.

Helpful Hints When Requesting Direct State Intervention (Revised 25-Nov-2014)

Request for Complaint Investigation (PDF; Revised 17-Apr-2019)
Form for filing compliance complaint that alleges violation of state or federal special education laws.

Request for Mediation (PDF; Added 20-Nov-2020)
Scheduling Information for Mediation of State Complaint

Questions: Special Education Division | | 916-445-4613 
Last Reviewed: Thursday, April 21, 2022
Recently Posted in Special Education
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    Advisory Commission on Special Education (ACSE) meeting agenda.
  • FAQs for Federally Funded Grant Award Programs (updated 01-Aug-2022)
    Intended to assist local educational agencies with clarification and definitions pertaining to the expenditure of the Individuals with Disabilities Education Act, Part B, federal funds allocated to provide services to individuals with disabilities.
  • Annual Performance Report Measures (updated 20-Jul-2022)
    Short summaries of special education program and student outcome data for California local educational agencies (LEAs).
  • FMTA Consultant Assignments by Region (updated 05-Jul-2022)
    The Focused Monitoring and Technical Assistance (FMTA) Consultants are assigned geographically and by quality assurance activity to align with the eleven California County Superintendents Educational Services Association (CCSESA) regions.
  • ACSE Agenda June 22-23, 2022 (added 10-Jun-2022)
    Advisory Commission on Special Education (ACSE) meeting agenda.